Effective Date: 08-10-2024
At Sri Varalakshmi Home Care (“we”, “us”, “our”), we are dedicated to safeguarding the privacy of our clients, website visitors, and any other individuals who interact with our services. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, contact us, or engage with our services.
By using our website, you agree to the terms of this Privacy Policy. Please read it carefully to understand how we handle your personal data.
1. Information We Collect
We collect personal information in the following ways:
a. Information You Provide:
When you contact us through our website, email, or phone, we may collect the following personal information:
- Name
- Contact details (phone number, email address)
- Home address (if required for home care services)
- Any additional information you provide related to your care needs
b. Automatically Collected Information:
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Pages you visit and time spent on them
- Device information
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the personal information we collect to:
- Provide home care services that meet your needs
- Respond to your inquiries or requests
- Process your service orders and communicate with you about them
- Improve our website and services
- Send you service-related information, promotional content, and updates with your consent
- Comply with legal requirements or resolve disputes
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
- With trusted service providers who assist in operating our website or delivering services, as long as they agree to keep your information confidential
- To comply with legal obligations, court orders, or protect our legal rights
- In the event of a business transfer (e.g., merger or acquisition), your personal information may be transferred as part of that process, but we will notify you beforehand.
4. Data Security
We are committed to protecting the security of your personal information. We use a range of security measures, including encryption and secure servers, to prevent unauthorized access, disclosure, or alteration of your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the information is no longer needed, it will be securely deleted or anonymized.
6. Your Privacy Rights
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your personal information, subject to legal obligations
- Opt-out of marketing communications at any time
- Withdraw consent where consent is the legal basis for processing
To exercise any of these rights, please contact us using the details below.
7. Cookies
Our website uses cookies and similar technologies to enhance your experience and collect information about how our site is used. You can control cookie settings through your browser and choose to disable them if you prefer.
8. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page, and the updated policy will be effective as of the date of posting.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Sri Varalakshmi Home Care
Phone: +91 9940731762
Email: srivaralakshmihomecare0506@gmail.com
Website: https://srivaralakshmihomecare.com