Effective Date: 08-10-2024
Welcome to Sri Varalakshmi Home Care (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website https://srivaralakshmihomecare.com and our home care services. By accessing our website or using our services, you agree to comply with and be bound by these Terms and Conditions.
1. Services Provided
Sri Varalakshmi Home Care offers a range of home care services, including but not limited to:
- Elderly care
- Nursing care
- Post-surgical care
- Personal hygiene assistance
- Palliative care
By booking any service with us, you agree to provide accurate information regarding your care needs to ensure we can deliver appropriate services.
2. Booking and Payment
- All bookings for home care services must be made through our official website, phone, or email.
- Full or partial payments may be required upfront depending on the type of service booked.
- Payment can be made through accepted methods, including bank transfers or any other modes as communicated by us.
- Once payment is received, you will receive confirmation of your booking.
3. Service Delivery
We strive to provide our services promptly and professionally. However, we are not responsible for delays or disruptions caused by factors beyond our control, including client-related issues, natural disasters, or emergencies.
You are responsible for ensuring the safety of our caregivers during their visit. Unsafe or harmful conditions may result in the termination of services without any refund.
4. Cancellations and Refunds
Cancellation of booked services is subject to our Refund Policy.
- Cancellations made 48 hours before the scheduled service will be eligible for a full or partial refund.
- For cancellations within 24 hours of the scheduled service, no refunds will be issued.
Please refer to our Refund Policy for more detailed information.
5. Client Responsibilities
You agree to:
- Provide accurate, complete, and timely information to help us deliver services effectively.
- Ensure a safe environment for our caregivers to perform their duties.
- Treat our caregivers with respect and dignity.
Failure to comply with these responsibilities may result in the suspension or termination of services.
6. Limitation of Liability
Sri Varalakshmi Home Care is committed to providing quality services. However, we do not guarantee that our services will meet every specific requirement or expectation. By using our services, you acknowledge and agree that:
- We are not liable for any direct or indirect damages arising from the use or inability to use our services or website.
- We do not assume responsibility for medical conditions or incidents that arise outside of our service provision.
7. Intellectual Property
All content on this website, including text, images, logos, and other materials, is the property of Sri Varalakshmi Home Care or licensed to us. Unauthorized use, reproduction, or distribution of this content is prohibited.
8. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
9. Modification of Terms
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the website or services after such changes constitutes acceptance of the updated terms.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Your Region/Country]. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts located in [Insert Location].
11. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Sri Varalakshmi Home Care
Phone: +91 9940731762
Email: srivaralakshmihomecare0506@gmail.com
Website: https://srivaralakshmihomecare.com